Server duties are to focus on interaction with guests, fellow workers and management in a professional service industry manner. Key Responsibilities and Duties: ● Extensive working knowledge of food and beverages available daily to maximize sales, including ingredients, preparation methods, and allergens ● Practice the art of upselling with each table ● Adhere to Steps of Service as propagated by General Manager and brand standards, when applicable ● Create a hospitable, welcoming environment for all guests in the dining room, with approachable presentation of knowledge and ability to execute professional service ● Enforce Federal, State and City laws and ordinances in the handling and provision of alcoholic beverages. ● Adhere to and abide by cash handling procedures as developed by national and local management ● Serving wine, beer and liquor in proper proportions and glassware and charging proper prices for beverages ● Serving of food from the proper menus, providing quality control and charging the proper prices for food ● Maintain cleanliness of work areas including sidestations, floor, shelves, and storage areas ● Maintain an organized workspace, keeping and storing things in their proper places ● Ensure that work areas are properly supplied with glassware, garnishes, silverware, napkins, pens, paper, and other appropriate supplies ● Attend tastings and trainings as mandated by Management ● Ability to maintain positive guest experience and exceed guest expectations ● Maintain a well-groomed, polished appearance and navigate dining room efficiently ● Keep working knowledge of Mad Cow brand, history, culture, and programming, both in restaurant and private events ● Perform other related duties as assigned by Management and the General Manager

Required qualifications:

Math skills: counting cash drawer
Able to stand for duration of shift
1+ year of experience in the food & restaurant industry

Required qualifications:

Math skills: counting cash drawer
Able to stand for duration of shift
1+ year of experience in the food & restaurant industry

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